Use of private information policy (GDPR)
Last updated 11th February 2019
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our clients. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.
Occasionally, we might receive your contact information from lead generation companies. If we do, we protect it in exactly the same way as if you give it to us directly.
What Information we hold
When you contact us by email or through our website, we collect your name, email address and phone number and the company you work for, if you’ve given us that
If you do business with us, we collect your name, email address, phone number, and a delivery address. We also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
Where we store your information
When you enter into business with us, we store your information in Mee Refurb's accounts software.
What we use your information for
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Who’s responsible for your information at our company
Our Company Director, is responsible for the security of your information. You can contact them by email at firstname.lastname@example.org or by phone on 01785 711266 if you have any concerns about the information we store.
The steps we take to keep your information private
The computers we use are all protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by fingerprint recognition.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact us by email at email@example.com or by phone on 01785 711266.